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Announcement from Hosting Company

getalife Jun 22 2005 06:48 PM Edited 2 time(s), most recently on Jun 26 2005 09:26 AM

Dear Victim of Circuitous Nonsense - Fabricated, Re-written, and Bogusly Regurgitated - to Enhance the Martyrdom of a Man With an Elevator that is Obviously Stuck Between Floors, As you may know, eHost experienced a service interruption yesterday. We are writing to express our apologies for any issues you may have encountered during this time. We realize that you depend on us to provide reliable Web hosting and e-mail solutions, and we understand the serious impact these types of interruptions have. Allow me to take a moment to give you a little background about what's been happening at eHost, explain what took place yesterday and let you know about additional work that will be done over the weekend. Over the last couple of months, we have been working to improve our system architecture and provide customers with a more stable, secure hosting experience. The changes we have been implementing provide greater protection from DDoS (distributed denial of service) attacks; improve redundancy to offer more robust back-up solutions when something in the system goes down; and offer more capacity to improve the performance of customer sites. At 6:00 a.m.(EDT) yesterday, after weeks of extensive testing, we moved a database that we use to manage customer information to a new, state-of-the-art server cluster. The transition went as planned until 11:30 a.m., when a key node in the server cluster went offline, impacting our domain name servers and resulting in the service interruptions. Our Network Operations team addressed the issue as quickly as possible and restored all services yesterday afternoon. However, we were not able to complete the transition to the new server cluster and will need to do additional work on it over the weekend. To that end, we have scheduled a service period from 12:30 a.m. to 10:30 a.m. (EDT) on Sunday, June 26. Your Web site, e-mail and the eHost Web site might experience service interruptions during this time. We apologize if this presents an issue for you and hope that you understand our need to improve the architecture that supports your account. Again, we regret any disruptions you may have experienced and want to express our entire team's appreciation of your continued support. If you have questions, please contact us at (866) 563-4678 or support@ehost-inc.com. Sincerely, Gary Engel Vice President, customer support eHost ***************** SCHEDULED SERVICE PERIOD ********************* We will be updating our server cluster early Sunday morning. As a result, your Web site, e-mail and ehost.com may not be available during the following time period: START: Sunday, June 26 at 12:30 a.m. (Eastern U.S. Time) END: Sunday, June 26 at 10:30 a.m. (Eastern U.S. Time) ********* A NOTE ABOUT E-MAIL DURING THE SERVICE PERIOD ********* During the time your account is not accessible, we will be receiving and storing all e-mails that are sent to your eHost mailboxes. The messages will be delivered to your account and accessible when service is fully restored. ****************************************************************

seawolf17 Jun 22 2005 06:55 PM

If this place goes down too, we're storming their headquarters with pitchforks and torches.

KC Jun 22 2005 07:08 PM

I'll do a triple backup Saturday night. Laptop, desktop, and burn a cd lolol.

cooby Jun 22 2005 08:13 PM

Wow, that all sounds MY-TEE familiar. I'm guessing there are about 9000 new customers sometime during this past month...

Iubitul Jun 22 2005 10:34 PM

="seawolf17"]If this place goes down too, we're storming their headquarters with pitchforks and torches. Light your torch Mount your horse Screw your courage to the sticking place We're counting on Gaston to lead the way Through a mist Through a wood Where within a haunted castle Something's lurking that you don't see ev'ry day It's a beast One as tall as a mountain We won't rest 'Til he's good and deceased Sally forth Tally ho Grab your sword Grab your bow Praise the Lord and here we go!

Edgy DC Jun 22 2005 10:54 PM

Gary Engel meet Ron LaBatt. Ron, Gary. Gary, Ron.

ScarletKnight41 Jun 23 2005 09:23 AM

To top it off, Comcast is doing maintenane 12:00 am Sunday through noon, and if I shut my computer or modem during that time, I probably won't be able to reconnect. Sunday morning isn't going to be a great time for accessing cyberspace :(

Rockin' Doc Jun 23 2005 10:44 AM

Just checking in from Dallas. This hotel does not have computer stations in every room, as it's companion hotel in Orlando did last year, so I'm checking in from a cyber cafe. I guess I need to break down and get a laptop some day. Unfortunately, I won't be able to check in much until I get back home this weekend. I hope this place is still here when I get back.

cooby Jun 23 2005 10:48 AM

If not, we're blaming YOU.... (have a nice trip!)

ScarletKnight41 Jun 23 2005 11:31 AM

You're in Dallas Hottie? Fess up - you're trysting with Annie! (Have a great trip)

Rockin' Doc Jun 25 2005 11:29 AM

I think Annie is more in the Houston area, but I'm not sure. Texas is a huge state. Houston is a pretty good drive from Dallas-Fort Worth.

ScarletKnight41 Jun 25 2005 10:04 PM

I did that drive in 2000 - it's about five hours. Definitely doable, especially if you meet in Buffalo, which is more or less between the two.

ScarletKnight41 Jun 26 2005 07:59 AM

Back to the topic of this thread- at 8 am EDT, this board seems to be functioning properly. Does anyone know whether it was down overnight?

getalife Jun 26 2005 12:10 PM

Well, I hit a few speed bumps this morning poking around but I guess they're done. I don't know either if the place was down overnight but everything looks ok. Thanks for everyone's patience.

cooby Jun 26 2005 12:10 PM

Yes, I was here while waiting for my son to get home from the movies (12:45ish?) and it was down.

Rockin' Doc Jun 26 2005 06:29 PM

Arrived home safe and sound a few hours ago. Nice to see that this place is still here.

Edgy DC Jun 26 2005 07:10 PM

Welcome back, Doctor. Now we're awaiting the return of Yancy.

ScarletKnight41 Jun 26 2005 07:23 PM

Yancy posted today.

Edgy DC Jun 26 2005 07:36 PM

Brill!

Johnny Dickshot Jun 26 2005 11:45 PM

Where the fuck are jiggy and Doc sponge

Edgy DC Jun 27 2005 12:11 AM

I'll write Jiggy Seo if you write Dr. Bubba..