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Somebody Tell KC To Pay The Bill

MFS62 Jun 16 2006 10:00 AM

Used my bookmark to the main page and got a screen from eHost saying "Site suspended". I called eHost and they said it was a billing issue and that as soon as the bill ispaid, they would bring the site back up. Incidentally, how did you folks get through? I got here through the back door of a bookmark I'd made to a specific thread. Later

Frayed Knot Jun 16 2006 10:15 AM

The front door is working fine for me.

KC Jun 16 2006 10:24 AM

Thanks MFS. cranepoolforum.com and .net are redirects associated with the kcmets server and they billed the fee last week and it was declined due to an expired card. I fixed that, it may take a couple of hours or a day to get straightened out. The next forum payment is due in Aug and will be taken from the CPF CC.

Yancy Street Gang Jun 16 2006 10:24 AM

I'm not having any problem either. I have to question eHost telling someone who's not an account holder about a "billing issue." If there is such an issue, it should be a private matter between them and their client.

MFS62 Jun 16 2006 10:43 AM

when I called, I guessed it was about billing, but asked for customer support. I got a techie, so he may not know proper protocol. (That's a training issue right there) They asked my name and whether I was the board owner. I gave my name and said I was a participant on the board, but not the owner. He put me on hold for over a minute, then came back and told me about the billing issue. Later

ScarletKnight41 Jun 16 2006 10:58 AM

Is that why I couldn't get into my kcmets.com mail this morning? I just figured the server was having a bad day.

KC Jun 16 2006 12:18 PM

Seems to be fixed, ehost can now make payroll today - they got our $7.95 redirection fees!!

MFS62 Jun 16 2006 12:28 PM

Thanks. Later